Sellers cancelling transactions after sales

I have not only posted messages here but also emailed Sportsbuy about these people.I just recd an email fron Sportsbuy stating that the seller Chad Braund has been suspended from selling on Sportsbuy.For Sportsbuy to take this action obviously he's done this before.

HEY GUYS AND GIRLS,THIS IS A EMAIL FROM A SELLER WHO CANCELLED A LEBRON JAMES ROOKIE I WON.CHECK THIS OUT.I COPIED AND PASTED THIS JUST THE WAY HE WROTE IT TO ME.THE TRANS # IS 1646750

would you after sending that card and end up in the red send that? i dont think so
however i will send it for frr if you buy the brett farve at the asking price
if it dosent violate rules.i am disabled and poor and cant afford the"reserve cost
with all respect i had a gem mint kirby puckett and the buyer offered and won a 10 cent
offer .thats an insult!i even put free shipping on that.im not in this go pay to send and lose
let me know about the farve its a sweet card and i will throw in lebron
try and see all this from my sidee/im gonna take $ fom my ssi and use for reserve to eliminate this problem/i dont get off on fighting/peace/bob

I am a new member & was really impressed with how I thought the site worked.
However, I am now one of the disappointed members who is also in the midst of deciding if I want to ship over $200 BV for a total profit of $3.79.
I was unaware that the "price" was not a reserve.
I have talked to Matt on the phone & he said he'd look into it & call me back & I never heard from him.
i would have placed a reserve on my auctions if I thought that I had to.
I don't see why I would re-list anything here as I have found out I will only garner 1%-2% of BV anyway.
just throwing this out there & looking for any hints, tipos or advice.
thnx

JAY

jayvegas420 wrote:I am a new member & was really impressed with how I thought the site worked.
However, I am now one of the disappointed members who is also in the midst of deciding if I want to ship over $200 BV for a total profit of $3.79.
I was unaware that the "price" was not a reserve.
I have talked to Matt on the phone & he said he'd look into it & call me back & I never heard from him.
i would have placed a reserve on my auctions if I thought that I had to.
I don't see why I would re-list anything here as I have found out I will only garner 1%-2% of BV anyway.
just throwing this out there & looking for any hints, tipos or advice.
thnx

JAY

There's really a very easy solution to the problem. Don't put ridiculously low start prices on your auctions. In all auction situations, you can start the bidding, I.E., your start price, at the lowest price you would be willing to accept for the item. That way, if someone bids, you will get at least what you can accept. And if no one bids, you haven't lost anything, especially since Sportsbuy doesn't charge a listing fee. I know, some of you will say that the only way to get bidders is to put a very low start price, but if that is how you want to play the game, then be prepared to face the possibility that that one bid could be the only one. And if you want to go that route, you must be prepared to bite the bullet and ship out the card for the 10 cent or whatever bid. You won't be happy, I know, but those are the rules for auctions. You take your best shot. I'm sure you wouldn't be upset if someone way overbid on an item - so don't be upset if one goes for a lot less tahn you think it should. You still have to accept the bid or withdraw your item at least 12 hours before it ends if you're not happy.

Again, never start an auction at less than you can accept, whether that $ 10.00 or 10 cents.

^^ you would think what hodo said would be common sense.

I think the point I am trying to make is.....Why do they ask for a "lowest selling price". It seems that this piece of information is absolutely useless. It's almost like it is intended to make the seller think it is a reserve, when really it doesn't mean anything at all.
No one would list an item worth $40 BV for $0.10 if they thought they'd have to ship the $40 item for a dime. It doesn't really matter if someone "overpays" for your item because they are aware of what they are bidding. In my case I was unaware that the starting bid was also your reseve.
I will have to disagree with your statement about playing the game. In essence what you are saying is that, "if you don't like how all the bidders on this site will only pay 2%, then don't list your items here."
Well, all I really discovered is that if I had put a 20% BV minimum bid on my items, I wouldn't have received any bids because I can now plainly see that no one was willing to bid more than 2%-3%, at least for my items.
Also: with this site taking $0.40-$0.60 minimum per listing, I don't see why anyone would start their item at a dime because it appears that you would only LOSE money if this item sells.
There are alot of good things about this site, that is what drew me to this site in the 1st place but, there are also alot of issues that need to be resolved & of course this community needs to grow to improve the bidding & sale prices for everyone's items.
I listed a complete set of 2009 McDonalds Hocket (BV=$40) with Checklist set (BV=$20). I also listed a set without the checklists. I listed both these items at the starting bid of a dime but, do you really think I intended to ship $100 BV for eighty five cents?
I set my "price" (whatever that means) at $20 for the sets. 2 days before the auctions ended I lowered this "price" to $10 in an effort to help spur more bids. I didn't lower my "price" to forty five cents because I had no intentions on selling any of my cards for forty five cents.

I spoke with someone named Matt on the phone & he told me that he didn't know what the difference between a lowest selling price & a reserve was. He said he'd look into this & call me back at home but, I haven't heard back from him since this latest interaction.
I'd like to know, now that I have vented & gotten that stuff off my chest, what should I do?
Should I contact the 2 buyers that won my auctions? Should I just leave the site all together?
If anyone wants to review my sales & see what I sold feel free. I just want to resolve this issue & also try to figure out how this site works so I don't make the same mistakes again.
Thanks for any help.

I too have had this happen several times, with increasing frequency, and often for prices that are not rock bottom. I do not understand the "no longer available" excuse. Once it is put up for auction, it should be "no longer available" for sale by any other means - or cancel the auction if it is in time. I must confess ignorance to the auction selling process, as I have never listed any, but I used to partner with one of the original Naxcom gold premier VIPs and have been on-site for a long time, and have never found the site anything less than incredibly easy to use, and risk-free, as listings are free so nothing is lost by cancelling a listing.

Then there are the people who I buy cards from well below BV at auction, then don't send the cards, don't respond to emails, but respond to a dispute within 5 minutes. At this point, it takes so long to go through the motions on a reversal that it is barely worth doing on a small purchase.

I used to not worry to much about new sellers, because of the guarantee, but now it happens so much that I will probably never buy from a new seller here, which is sad, because when enough people feel the same way, there won't be any new sellers. Unfortunately, the hobby has always had its shady side, which was why Naxcom was started in the first place, but now with the bad economy, things have obviously gotten shadier (are 1/3 of all listings now for autos w/ no coa?).

However, the majority of sellers on this site are fantastic, and thanks to all of those who deliver as advertised, some of whom I recognize in this thread. Let's see some great buys in the new VIP store promotion and see if this thread can get buried.

To Jayvegas420, where do you find something called lowest selling price. I just double-checked an auction submittal form and what is asked for is the start price and as it states, that is the lowest price you are willing to start an auction at. You do have an option to set a reserve if you wish. But if you are going to use an auction as a vehicle to sell cards, you should, no I should state MUST be willing to accept the results. And this is not just for Sportsbuy auctions, but for eBay or Mastro or even the major New York auction houses. If there is no reserve, then the item goes for the highest bid, even if it is the only bid and you are legally obligated, if anyone wanted to enforce the rule, to sell it at that price and make delivery. If you don't want to play by the rules, don't enter the game. And don't think you can circumvent them by going somewhere else - all valid auction sites use the same rules.

underneath quantity there is a price. This isthe price I adjusted in the middle of the auction.
I understand how reverves & minimum bids work. I just thought that the price was my reserve. I don't see the point in setting a higher minimum bid because I simply won't receive any bids. This is apparent now that I will have ship over $200 BV for $3.
The reserve wouldn't metter either, as far as selling cards goes because if buyers are paying less than 5% of BV the bids will never reach a reasonable reserve anyway.
The only only silver linning I see around this disappointing dark cloud is that when I ship all these beautiful cards, logically I should be able to purchase $400 of beautiful cards with my $3. Unless I am the only idiot who has made thios mistake here.

I've been trying to sell on Ebay for years & I am a member at Sportscardforum.com. So, I understand what its like to receive low ball offers on my cards but, I don't get offended I simply thank them for their offer & reject it. I feel like here at sportsbuy, my 1st experience has left me unable to reject an obvious low ball offer. I don't care if I can't unload my collection but, I'm also only losing money by selling my collection off for dimes.

Does a reserve cost money when you list?
If i stated that the 2009 UD McDonalds set was 55 cards big why are the shipping charges the same as if I were shipping one single card?
Does it cost money to withdraw funds from my sportsbuy ballance?
What penalties will I incur if I cancel my auctions now that they have ended?

Jay,
I take offense to your statement about how the buyers here will only pay 2 - 3 % of book , because I won alot of your auctions and I happen to be in the top ten in sales most months . For one I sell alot of stuff here and there are some great buyers on the site and like Hodo said don't put a starting price that you can't live with if that is all your item will bring . If you want to cancel all of the auctions I won from you go ahead i am getting used to it happening but don't state you didn't know how it worked . If you have sold on any of the auction sites they all work the same . So please if you would like to cancel all the items I won I will give you a mulligan and chalk it up to a mistake Just please do it right away so my money can get back into my account . If you look at most recent transactions you will see that some stuff sells really well here and it is a great site.

Thank you

Mark Stoddard

Firstly I'd like to say that you cannot convince me or anyone else in the forums that you didn't get the deal of the century.
You in fact, DID get my cards for 2%-3% of BV so, I don't care to pursue that argument.
No one bothered to outbid you & this only indicates that my card are worth very little here. Even if I had listed the cards properly with reserves I can only assume that they would not have sold. You were the only one who thought they were worth 3% of BV.
Secondly I dod not mean to impune your selling status here. If you are somehow garnering more than 25% of BV you ARE doing very well here & I did not meant to critisize.
Lastly I appreciate you comenting in here & addressing the situation. I think because this site focusses primarly on sportscards that it can attract a specific market & grow as more collectors & dealers become more aware of the site. I appreciate the recant on the cards & if it is all the same to you I'd like to try & compromise by shipping the three BAP AUTOs & one complete set 2009 UD McDonalds Hockey.
If, for whatever reason you'd still prefer to cancel the auctions I would understand.
I don't want to start off here on a bad note & I guess I should have played with the software & learned how to apply reserves to my cards before I listed some of my nicest cards 1st.
I'm quite obviously a low end collector. I collect trade bait & when I pull a big money card I generally sell it quickly & cheaply.
I'd like to continue contributing to this site & hopefully I can promote the site in the next few months to help grow it's popularity.

This message was edited 1 time. Last update was at 05/01/2009 16:20:13

I would say cancel them all no hard feelings I did get a steal , In the future I would say just use the minimum you would take as your starting bid and I believe you may be surprised how well you can do here . Not a big deal let's chalk it up to a mistake no hard feelings. I would also recommend to get more looks go to the feature seller on the auction section it is like .35 cents per day and gets me alot more looks on each item.

Good luck

Mark

I've cancelled all of your auctions but when I go to current sales I can only see that your auctions are cancelled, I can't see any of Bryan Henrichs' auctions.
When I open Inventory manager i can see all the cards that he won however, it appears I can send them all to auction?
How come I can view his auctions & cancel them like I did in the Current Sales section, like I did for yours?

Also: one of my cards, Eroc Belanger GU show "Quantity -2" What does that mean?

check in your auctions not paid for link they may be there that might be why they do not show up because they may not be paid for yet. the - 2 may be just because it is sold , I am not sure on that one. good luck in the future .

Mark

As a new seller of a couple of months here on sportsbuy..i cant really see why sellers would put auctions with .10 cents starting bids....for base cards its understandable ...but for GU, Auto, or sets its ridiculous...of course you want to people to bid on your auctions but the end result is that your auction could go for .10 cents....sometimes you have to roll with the punches..I've sold many cards on ebay for less than half BV but I never renig on a sell....its not the buyers fault for winning the auction for .10 cents its the seller....but hey if you really want to make a sell click on this link

http://cgi.ebay.com/08-Rookie-Threads-Matt-Ryan-Harry-Douglas-Dual-Auto_W0QQitemZ330326212400QQcmdZViewItemQQptZUS_SM_Sports_Cards?hash=item4ce8f9ff30&_trksid=p3286.c0.m14&_trkparms=72%3A1205%7C66%3A2%7C65%3A12%7C39%3A1%7C240%3A1318%7C301%3A0%7C293%3A1%7C294%3A50

then you won't have to worry bout .10 cent auctions........